Returns & Exchanges
At BURGA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Whether you changed your mind or need a different style, our process is designed to be as seamless as your shopping experience.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original BURGA packaging, ensuring all protective films and tags are intact to qualify for a full refund.
- 3.Ship It Back
Print the provided prepaid shipping label, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.